Frequently Asked Questions
How do I become a member/renew my membership?
Go to www.uli.org/JoinULI to renew your membership or decide which package is right for you. Still have questions? Please don’t hesitate to contact firstname.lastname@example.org.
What’s the validity of my individual membership?
ULI membership is annual basis which will be effective for 12 months starting on the month that payment is received.
How can I change my membership level?
Email your request to email@example.com or call ULI Customer Service: in Asia Pacific, +852 2886 1620, in Europe, +44 20 7487 9577; in the U.S., 1-800-321-5011, or in all other regions, +1 410 626 7500.
How do I change my e-mail subscription preferences from ULI?
If you would like to receive more or less e-mail from ULI, please visit my.uli.org to update your profile settings or simply unsubscribe from the type of e-mail you do not wish to receive.
When I change locations (city, state, country), does my membership go with me?
Yes. Simply update your profile in my.uli.org with your new contact details. You will automatically be added to the distribution list for updates and invitations from the relevant National Council.
How do I request my annual membership invoice?
To receive a copy of your annual membership invoice, email your request to firstname.lastname@example.org or call ULI Customer Service: in Asia Pacific, +852 2886 1620, in Europe, +44 20 7487 9577; in the U.S., 1-800-321-5011, or in all other regions, +1 410 626 7500.
Can my membership be transferred to another individual in the company?
The only transferrable memberships are those that are a part of Corporate or Public Agency memberships.
If I join, can anyone in the company use the benefits of my membership?
ULI membership is held by an individual. You must be a member yourself in order to receive the benefits of membership.
I am having difficulty registering for an event. Can you help me?
Check to see if registration has closed (registration usually closes 3 days before the event date). If it has not closed, please contact AsiaPacific@uli.org or call ULI Asia Pacific Customer Service at +852 2886 1620.
Do I have an option to join at the local level?
ULI membership is global. When you join ULI, you are able to participate as a member at the local, national, and international levels.
Which Asia Pacific country currently has ULI event?
We have regular events in Australia (Sydney, Brisbane, Melbourne), China Mainland (Shanghai, Beijing), Hong Kong, Japan (Tokyo), Philippines (Manila), Singapore, South Korea (Seoul). Click here to view the upcoming events in the region.
I want to get more involved with ULI. Where do I start?
The best way to get involved is to attend our local events. If you are looking to dive deeper, you can contact a ULI staff person to discuss which committee might be the best fit for you.
My password is not working when I try to log-in to my profile on the ULI website. What should I do?
You can reset your password on the log-in page. If this does not work, please contact AsiaPacific@uli.org or call ULI Asia Pacific Customer Service at +852 2886 1620.
Why am I not receiving ULI emails?
Have you added ULI to your “safe senders” list?
If you are uncertain, please contact your IT team to whitelist ULI emails. Whitelisting instructions are contained here: http://www.realmagnet.com/whitelisting-information/.
If yes, please make sure your email address is current by checking your profile on ULI global Member Directory. If your information is up-to-date, please contact AsiaPacific@uli.org or call ULI Asia Pacific Customer Service at +852 2886 1620.